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CONTACT DETAILS:

Phone: 011 883 3059

Email: info@sharpedge.co.za

PHYSICAL ADDRESS:

Shop L 15C, Level 4, Sandton City Mall, Sandown, Sandton

P O Box 784249

Sandton

South Africa

2146

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Website Terms and Conditions of Sharp Edge Sharp Shooter CC

Terms and Conditions.pdf

1. Disclaimer

You acknowledge that this Website sells products that are inherently dangerous and that may lead to personal injury. You have the responsibility to ensure that you take care when handling these Products and that you follow the manufacturer’s safety and usage instructions. Sharp Edge does not accept liability for the damage to property or for personal injury or death due to the use and/or misuse of its Products.

While every precaution is taken during its development, Sharp Edge does not guarantee that the Website is free from malicious code such as viruses, worms and Trojan horses.

Sharp Edge does not accept responsibility for any loss or damage due to the use or inability to use the Website;

Except for the legal responsibility to ensure safe payment systems as required by the Electronic Communications and Transactions Act, Sharp Edge does not accept direct or indirect liability for damage that might arise out of the use of the Website, the content or services to which the Website User subscribed.

Sharp Edge is not liable for content in websites to which this Website links.

You must use discretion before taking any action based on the information, ideas and opinions expressed on this Website.

Sharp Edge has not customised the Website to suit your individual requirements and you must ensure that you use appropriate hardware and software to access this Website.

Sharp Edge does not accept liability for any submissions made by its employees in email communications that caused damage to you or Third Parties.   Sharp Edge provides the Website “as is” and Sharp Edge makes no warranty as to its use, availability or performance.

Sharp Edge does not guarantee that the Website is error-free as some descriptions and/or prices stated on the website may accidentally have been stated incorrectly.

Products offered for sale on the Website contain descriptions that are provided directly by the manufacturer or distributor of such Product. Sharp Edge does not represent or warrant that the description of such items is accurate or complete.

In case a court of law finds Sharp Edge liable for direct and/or indirect damage suffered, the damage shall be limited to the fees paid for any Website Service or R5 000 whichever is the lesser.

2. Restrictions

No person under the age of 18 years may purchase products from Sharp Edge. However, since it is impossible for Sharp Edge to screen its online customers, it may happen that dangerous Products are sent to children and consequently, Sharp Edge does not accept liability for any damage to property or personal injury due to children using these Products. Parents of children under 18 years indemnify Sharp Edge against any such damage or injury. It may also happen that Sharp Edge collects Personal Information of children under 18 years. If this should happen, Sharp Edge undertakes to destroy such Personal Information upon its discovery.

Sharp Edge has licenses to sell products to Southern Africa. If your order is to be dispatched outside this area, please contact Sharp Edge through its contact form.

3. Grant of Rights

You agree to be bound by this Website’s terms and conditions.

This Website provides you with information regarding Sharp Edge and its Products.

You may browse, view, copy and download content from the Website when searching for products but you may not use this content for commercial purposes.

You may search for products, complete the sales process, communicate with Sharp Edge through the Website, rate Products and leave comments on this Website.

You have the right to review and correct the Personal Information that you have submitted to the Website when creating your Account.

You may participate in discussions on relevant topics on the Website’s discussion forums.

4. Prohibitions

You must NOT do the following: •copy, reverse engineer, modify or damage the Website or any of its content; •rent, lease, sublicense, assign, or transfer your rights to use this Website; •intentionally use a device or software application to overcome the security measures that protect the Website. Doing this constitutes a criminal offence in terms of section 86 of the Electronic Communications and Transactions Act 25 of 2002. •in any way frame or mirror any page of this Website without first getting the written approval of Sharp Edge. Framing and mirroring amounts to copyright infringement. •hot link to this Website. This means linking to a file on this Website and have it display on another, unrelated website. Such action amounts to bandwidth theft and copyright infringement and will not be tolerated. •use non-malicious search technology, like “web spiders” or “web-crawlers” to gain information from this website if such technology will slow down this website’s server, or if it will infringe the copyright of any data and information in this Website. •deliver any malicious code such as viruses, worms or Trojan horses to this Website. •Use the Website if under the age of 18. •share your username and password with Third Parties. You are solely responsible for the actions being done with your username and password. •use defamatory, harassing, untrue or otherwise hurtful language when leaving comments or on the discussion forums. Failure to respect this, will result in suspension of your right to use the Website. •misrepresent who you are when ordering products.

5. Ratings, Reviews and Comments

You may rate Products listed on this Website and leave any comments that may be useful to other customers to help them make wise buying choices. However, Sharp Edge reserves the right to remove reviews if required by law if they contain any of the following: •Spiteful remarks; •Distasteful and/or defamatory content; •Profanity; •Advertisements or promotional material for competing products; •Any contact details like email and physical addresses; •Links to other websites; •Comments on other reviews (as some may be deleted in future) •Off-topic information such as feedback on your experiences with Sharp Edge

 6. Complaints and Disputes

A Party may complain to Sharp Edge about: •Receiving incorrect Products; •Not receiving refunds; •The service you received from Sharp Edge.

 Sharp Edge undertakes to resolve disputes internally as far as practically possible. You may lay your complaint by emailing the Customer Relations Department at email addresss: sharpedge (@) netactive. co. za.

 7.  Intellectual Property Rights

The structure, organisation and content of the Website are protected by law, including without limitation the copyright laws of the Republic of South Africa and by international treaty provisions.

Sharp Edge either owns or has been licensed to use the copyrights and trademarks in this Website. This Agreement does not grant you any intellectual property rights in the Website and trademarks. Sharp Edge reserves all rights not expressly granted.

Whenever you upload content to this Website, you grant Sharp Edge a non-exclusive right to store and display such content.

You may not make a copy of this Website or reverse engineer the software application.

Breach of this clause is a criminal offence in terms of Section 27 of the Copyright Act 98 of 1978.

8. Contract Formation between Sharp Edge and You

By using the Website, You are bound by these Website Terms and Conditions.

A binding sales agreement between Sharp Edge and you comes into force when: •You have registered an Account on the Website by completing and submitting the electronic registration form and/or when you have opted for a quick check out; and •You have completed the billing and shipping address information; and •you have placed an order for selected Products and thereby made an offer to purchase them from Sharp Edge; and •you have made payment to Sharp Edge; and •Sharp Edge has notified you that it has accepted your offer and that it will dispatch the order.

If you have placed an order, it is deemed that you have made an offer to purchase to Sharp Edge who in its sole discretion may accept or decline the offer. Taking payment from you via credit card or EFT does not indicate acceptance of the offer to purchase and Sharp Edge will immediately refund you in case your offer has been declined. The autoresponse sent to you after you have placed an order does not constitute an acceptance of your order.

If you have opted to pay via EFT, your payment must reflect in their account within 3 business days failing which, the provisional order will lapse. In this case, you will have to order the Product again and at the price stated on the Website at that time. Sharp Edge does not accept liability for any price increases that may have happened in the meantime.

9. Changing or Cancelling Order

If you would like to cancel an order before it has been sent, you must send an urgent email to: sharpedge (@) netactive. co. za and request the whole or part of the order to be cancelled. Sharp Edge will then refund your money.

If you cancelled the order after Sharp Edge has dispatched it, you may still return the Product according to our Returns and Refund Policy

10. Returns and Refund Policy

If you would like to return a product because it differs from the one that you have ordered, or is defective, or you have buyer’s remorse, or the Product does not meet with your expectations, contact the Customer Relations Department within 7 business days at email addresss: sharpedge (@) netactive. co. za and follow this procedure: •Quote your order number in the email and state the reason for wanting to return the product; •Wait for an email from Sharp Edge with a “Goods Return Number” which gives you permission to send back the Product; •When you have received this email, you must quote this number on a separate piece of paper and send the Product by mail, courier or hand delivery to Sharp Edge in its original packaging that must not be damaged or destroyed and so that it is resalable. •If you will be sending the Product via mail or courier, you must securely wrap the Product to protect it against theft and damage. You must insure the parcel for the full retail value of the Product(s).

In case of an Incorrect Product: •Upon receipt of the Product(s), Sharp Edge will inspect the Product and its packaging and if it is resalable, Sharp Edge will notify you and send you the correct Product.

In case the Product is Defective: •Upon receipt of the Product(s), Sharp Edge will inspect the Product and depending on the warranty of the Product, Sharp Edge will notify you and in its discretion either send you a replacement Product or pass a refund including the shipping costs.

In case you want to rely on Cooling Off: •Upon receipt of the Product(s), Sharp Edge will inspect the Product and depending on the warranty of the Product, Sharp Edge will notify you and in its discretion, pass a refund within a maximum of 30 days. The costs of sending the Product back to Sharp Edge are for your account.

In case the Products do not Meet with your Expectations •Upon receipt of the Product(s), Sharp Edge will inspect the Product and depending on the warranty of the Product, Sharp Edge will notify you and in its discretion, pass a refund within a maximum of 30 days. The costs of sending the Product back to Sharp Edge are for your account.

If you have returned a Product that has clearly been used or abused, or if the packaging has been damaged, Sharp Edge may refuse to pass a refund and it will notify you to collect the Product.

11. Delivery Charges and Passing of Risk

Online orders placed with Sharp Edge Sharp Shooter will be delivered by RAM Hand-to-Hand Couriers. Please note that RAM Couriers only deliver to a physical address, and not a P.O. Box number. RAM requires that each and every delivery be signed for, as proof of delivery. All orders are covered by insurance during transit, however once the Products have reached your shipping address, the risk passes to you for any loss or damage to the Products. Delivery charges are calculated automatically by the Website, however, calculation errors may occur and Sharp Edge may notify you of such and either pass a refund or require an additional charge to cover the delivery. Delivery should take place within 3working days after despatch of goods.

 

12. Privacy Policy of this Website

Purpose of Collection of Personal Information

Sharp Edge processes your Personal Information if you register on this Website or order Products. You agree that you have given your Personal Information voluntarily that Sharp Edge may process it.

Sharp Edge will process the Personal Information until you delete your Account.

Sharp Edge uses your Personal Information: •To gather non-personal statistical information about customers’ click patterns, interests, browsing habits and demographic information; •To Send you special offers or notify you of promotions or new product launches; •For internal record keeping; •To improve our products and services; •To customise the website according to your interests

The privacy of your Personal Information •Sharp Edge will never disclose your Personal Information unless required by a warrant of execution. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Use of cookies •The Website uses cookies to identify you and to show you pages you may find useful based on your previous product interests. Basically, it allows the Website to respond to you as individual but it cannot steal information from you. It can only remember information that you voluntarily share with the Website.◦You may disable the use of cookies in your browser. ◦A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Retention of Records •Your authorize Sharp Edge to retain records of Personal Information that you have provided to it. •You may update your Personal Information at any time through the Website. •Sharp Edge will destroy the record of Personal Information as soon as reasonably practical after you delete your Account. •However, Sharp Edge may keep record of your name and email address, which it reasonably requires for its operation.

Information Quality •To ensure that Personal Information is complete, accurate and up to date, the Website may occasionally email you requesting you to review the Personal Information on record. •You must ensure that they provide accurate Personal Information and update it if it is inaccurate.

Openness •Provision of Personal Information is voluntary but incomplete and inaccurate Personal Information may lead to not being able to fully use the Website Services. In cases of fraudulent Personal Information, you may be suspended from the Website.

Security Safeguards •This Website is hosted at reputable hosting companies that implement proper information security principles to secure the confidentiality, integrity and availability of the Personal Information against loss, damage, destruction and unlawfulness disclosure.

Individual Participation •You may request Sharp Edge for access to any Personal Information in its possession, but Sharp Edge must authenticate you before giving out any Personal Information.

Changes to this Privacy Policy •Sharp Edge may change this Privacy Policy at its sole discretion and without notice to you.

13. Changes to Website

Sharp Edge reserves the right to amend any information of its Website Services on this Website and these terms and conditions in its sole discretion, without notice.

You must acquaint yourself with any such amendments.

Product prices are always subject to change without notice. The price for the Product you wish to order is fixed at the time of purchase. It is possible that the price may increase or decrease between the time you added a Product to your shopping cart and the time that you made the purchase. We always verify prices as part of our shipping process. If a Product has been listed at an incorrect price, we reserve the right to refuse or cancel your order for that Product. In that case we will contact you with the option of paying the correct amount or offer a refund.

 

14. Electronic Communication

You accept that Sharp Edge may communicate with you through the use of email relating to the use of the Website Services such as sending notifications of special promotions or new product launches. You may elect not to receive electronic marketing messages from us. When Sharp Edge sends an email to you, it is deemed that you have received it when you are capable of downloading the email.

When You send an email to Sharp Edge, it is deemed to have been received when Sharp Edge replies to the message.

You agree that all electronic agreements, notices, disclosures and other communications between Sharp Edge and Website User, satisfy any legal requirement that such communications be in writing.

How payment will be made and received

 

15. Account Activation and Suspension

Upon registration of an Account, you: •Must choose a username and password; •Must maintain the confidentiality of the username and password; •Must report unauthorised use or suspected compromise of the username and/or password to Sharp Edge; •Accept responsibility for all actions carried out with your username and password. Sharp Edge and other Website Users may assume that any actions carried out were done with your authorisation; •Are responsible for all submissions made;

The contract between you and Sharp Edge terminates when you request deletion of the Account from the Website.

If Sharp Edge suspects fraudulent or other criminal activity on your part while using the Website or in case of breach of these terms, or if the conduct in any way negatively affects the rights and interests of Sharp Edge, it may in its sole discretion temporarily suspend or terminate your access to the Website. In such circumstances, Sharp Edge will send you a suspension notice unless in its sole discretion it deems that such notice will lead to further damage and violation.

Sharp Edge reserves the right to institute criminal action against you for any illegal use of the Website.

16. Disclosures Required by Section 43 of the Electronic Communications and Transactions Act No 25 of 2002

Full name and legal status of the Website Owner: Sharp Edge Sharp Shooter Mail Order Division CC

Website address and email address: www.sharpedge.co.za; info @ sharpedge.co.za (please note that in order to prevent spam, we have inserted extra spaces before and after the “@” sign. When communicating with Sharp Edge, please delete those spaces from the email address or use our online form)

Physical address and telephone number where services are rendered: 33 Darwin Avenue cnr Aintree, Savoy Estate, Johannesburg. Tel: 011 883 3059.

Postal Address: P O Box 784249, Sandton, 2146

Membership of any self-regulatory or accreditation bodies to which the Website Owner subscribes and its contact details: Not applicable.

Any code of conduct to which the Website subscribes: Not applicable.

Registration number, names directors and the place of registration of the Website Owner: 2000/069807/23. Stanley E Gordon and Margaret A Gordon

Description of the main characteristics of the services offered by the supplier: Sharp Edge sells a wide variety of knives, air rifles, tactical equipment and accessories as is clearly set out in the Website

The minimum duration of the agreement: Indefinitely or until cancelled by you or Sharp Edge. If you have bought products without registering an Account, the agreement is ad-hoc.

Manner of payment:

Sharp Edge accepts Electronic Fund Transfers and payments through credit card. All credit card transactions are done through the Virtual Card Services

Sharp Edge processes Electronic Fund Transfer payments through Virtual Card Services (SID). Please note that Electronic Fund Transfers can only be effected from a private bank account and not from a business account.

Time within which services will be rendered: Unless otherwise agreed, the Products will be sent when the payment reflects in Sharp Edge’s bank account.

Record of the Transaction:. Sharp Edge will send you a record of any transactions along with your purchase and it will be available to view in your Account;

Physical Address where Sharp Edge will accept legal service of documents: 15 Krans Street, Linksfield, Johannesburg.

17. Governing Law

The Laws of the Republic of South Africa governs the interpretation and validity of this Agreement.

 

18. Interpretation and Definitions clause

“Account” means the Sharp Edge Account opened when you registered to use the Website or bought Products and includes all details submitted by you to the Website such as Personal Information;

“Intellectual Property” refers to any copyrights, moral rights, goodwill, trade marks, trade secrets or similar intellectual property rights;

 “Party/Parties” refers to either Sharp Edge or the Website User; 

 “Personal Information” refers to the Personal Information that you submit to the Website while using the Website. It  may include the following: •information relating to the race, gender, sex, marital status, national, ethnic or social origin, colour, age, conscience, belief, culture and language of the individual; •information relating to the education or employment history of the individual or information relating to financial transactions in which the individual has been involved; •any identifying number, symbol or other particular assigned to the individual; •the address of the individual; •the personal opinions, views or preferences of the individual, except where they are about another individual; •correspondence sent by the individual that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence; •the name of the individual where it appears with other Personal Information relating to the individual or where the disclosure of the name itself would reveal information about the individual, but excludes information about an individual who has been dead for more than 20 years.

“Products” refer to all items listed for sale on the Website;

“Sharp Edge” refers to Sharp Edge Sharp Shooter CC;

 “Third Parties” refer to people other than you or Sharp Edge;

“Website” refers to the official website address: www.sharpedge.co.za

 “Website User” means the person or entity accessing this website.